Shipping & Returns

Shipping & Returns

hipping & Returns Policy

Thank you for shopping with us! We strive to make your shopping experience as smooth as possible. Below are the details of our shipping and returns policies:

Shipping 🚚

• Nationwide Shipping: We offer shipping across the country to most addresses. 🌍 International shipping is available for many products, but some items may have restrictions. Check the product detail page for international shipping eligibility.

• Shipping Estimates: Upon placing your order, we will provide estimated shipping and delivery dates based on item availability and your selected shipping options. 📅 Shipping date estimates depend on your chosen shipping provider and can be viewed on the shipping quotes page.

• Package Safety: For added security, especially in areas with package safety concerns, consider having your order shipped to a secure address such as your workplace. 🏢 Once the package is scanned as delivered, it is your responsibility to ensure its safe receipt. If needed, you can request a signature upon delivery by including this request in your order notes. ✍️

• Shipping Rates: Rates are weight-based, and the weight of each item is listed on its detail page. ⚖️ We round up all weights to the nearest pound to align with shipping company policies.

Return Policy 🔄

• Return Window: We offer a 7-day return policy. 🗓️ Items must be in new, unaltered, and unused condition to be eligible. Returns are not accepted after 7 calendar days from the delivery date.

• Non-Returnable Items: Certain items cannot be returned, including:

  • Clearance or closeout items marked as final sale 🏷️
  • Lithium batteries (due to federal regulations) unless damaged during shipping 🔋
  • Custom-built items such as alternators, custom acrylic products, fabricated custom products, and wire that is less than full spool lengths 🔧
  • Digital media items like electronic files 💻
  • Opened, mounted, or used items 🛠️

• Return Shipping: Return shipping costs are the responsibility of the buyer. 📦 Ensure you use a trackable shipping service or purchase shipping insurance for items valued over $75 to avoid issues with lost or damaged returns.

• Damaged or Incorrect Items: If you receive a damaged item or an incorrect shipment, contact our Customer Support immediately. 📞 Defective items or incorrect orders are eligible for store credit or a cash refund. 💵 Refunds are processed after inspecting the returned item, with a 15% restocking fee applied to non-damaged returns.

Refunds 💸

• Processing Time: Refunds are processed within four weeks of receiving your returned package. ⏳ This includes 5 to 10 business days for transit, 3 to 5 business days for processing, and 5 to 10 business days for your bank to process the refund request.

How to Initiate a Return 🔄

• Contact Us: To return an item, contact us with your order number and details about the product you wish to return. 📨 Our team will provide instructions for the return process.

Contact Us 📧

• For any further questions or assistance, please reach out to us. We are dedicated to providing excellent customer service and resolving any issues related to your purchase. 💬

Thank you for choosing us for your shopping needs! 🌟