Privacy Policy

SMS Car Audio respects customer privacy. This page explains how we may collect, use, and protect information when customers visit our website, place orders, ask product questions, book appointments, request installation help, or contact our Marrero, Louisiana shop.

Last updated: June 2026

Information We May Collect

• Contact details you provide, such as name, phone number, email address, billing address, or shipping address.
• Order and transaction details, such as products purchased, pickup or shipping details, payment confirmation, and order history.
• Appointment and service information, such as vehicle details, installation goals, product fitment questions, photos you choose to send us, and notes needed to plan a build.
• Website usage information, such as pages visited, browser/device information, cookies, analytics data, and basic security logs.

How We Use Information

We use customer information to process orders, provide local pickup or shipping support, answer product questions, confirm fitment, schedule appointments, plan installations, communicate about service work, improve the website, prevent fraud, and provide customer support.

Payments, Shopify, and Service Providers

Our online store is powered by Shopify. Payment processing, checkout, fraud prevention, shipping tools, email tools, analytics, and other website services may process information as needed to run the store and complete customer requests. SMS Car Audio does not receive or store full credit card numbers through the website checkout.

Cookies, Analytics, and Marketing

Our website may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve pages, remember preferences, support checkout, and measure marketing. Customers can adjust cookie settings in their browser, but some store features may not work correctly if cookies are blocked.

When Information May Be Shared

We may share information with trusted service providers only as needed to run the store, complete orders, provide shipping, process payments, support appointments, communicate with customers, comply with legal requirements, protect the business, or prevent fraud. We do not sell customer information as a product.

Your Choices

• You can contact us to update or correct your customer information.
• You can unsubscribe from marketing emails using the unsubscribe link where available.
• You can request help with order, account, or privacy questions through our contact page or by calling the shop.

Contact SMS Car Audio

SMS Car Audio is located at 5919 4th St, Marrero, LA 70072. For privacy, order, or appointment questions, call 504-289-8127 or use our contact page.